Do You Offer Refunds?
The way to get your money back on EduSum is the 100% Money-Back Guarantee — a refund term on paid Premium that returns your fee when you have prepared as it asks and the official IT or security certification exam still comes back unsuccessful. It is the route a refund runs through, and its conditions and claim procedure are set by the guarantee’s own policy.
Rather than restate those conditions here — and risk a summary drifting from the terms that actually decide a claim — this page points you to where they are set out in full and stays out of the detail.
Where the IT Exam Refund Terms Are Decided
Two places hold the authoritative version. What the guarantee is, who it applies to, and the conditions a claim has to meet are explained in What Is the 100% Money-Back Guarantee? And the governing document is the policy at www.edusum.com/100-money-back-guarantee, which is the version any claim is measured against. Go there before counting on the guarantee, and make any claim against the policy’s own terms rather than a summary. Because the guarantee covers paid Premium, the free Demo is not part of it — there is nothing purchased on the Demo to refund.
So yes, refunds are offered, and they run through the 100% Money-Back Guarantee on paid Premium. The guarantee page and its policy hold the conditions and the claim procedure — the honest place to send you, rather than a second version of the rules kept here.
