What Is the 100% Money-Back Guarantee?
The 100% Money-Back Guarantee is EduSum’s refund term on paid Premium: prepare with Premium as intended, sit the official IT or security certification exam, and if the result is still unsuccessful, you can claim your Premium fee back. It applies to Premium only — the free Demo is never purchased, so there is nothing paid to refund — and it is governed by the policy page, which sets out the conditions and the claim procedure in full.
The guarantee is built to reward genuine preparation rather than a glance at the product, so it turns on a short set of conditions you meet before and after the exam. In brief they are these.
What the IT Exam Refund Conditions Ask For
- Three full Premium sittings cleared at 80% or better — full-length simulations, not the mini mode
- Ten days or more on Premium before you sit — a real stretch of practice behind you, not a purchase made and used inside a day
- The vendor’s official exam actually taken — the refund answers to a genuine result, so the paper has to have been sat
- A verified unsuccessful result — evidenced by your official score report alongside a government-issued ID
- Claim details that match your order — the name and information you submit have to agree with the purchase on file
Those are the conditions in outline. The full policy at www.edusum.com/100-money-back-guarantee governs the exact conditions and the claim procedure, and that page is the version that decides any claim — so read it before you rely on the guarantee, and file to its terms rather than to this summary.
Where the Guarantee Sits Beside Your IT Exam
One thing the guarantee is not is a forecast that you will pass. It is the opposite arrangement — an admission that no practice tool can promise a result, backed by a refund when the rehearsal is done properly and the exam still does not go your way. Whether EduSum guarantees a pass at all is a separate question, answered in Does EduSum Guarantee I Will Pass My Certification Exam?; this page is only about the money-back term and how to claim on it.
In short, the Money-Back Guarantee lets you prepare on Premium with your fee protected: put in the practice the conditions describe, sit your IT or security certification exam, and if it does not go your way, claim the fee back through the policy page. It is a safeguard on the purchase, not a promise about the exam room.
