01. You plan to do a silent install of Microsoft Dynamics CRM for Outlook for 100 users. Which option is needed?
a) Log on to the machine and manually configure Microsoft Dynamics CRM for Outlook after the install completes.
b) Add the user credentials to the XML configuration file.
c) Ensure the user running the script has domain administrator privileges.
d) Ensure the user credentials are stored in the Windows vault
02. Why should you select a currency during installation of Microsoft Dynamics CRM 2016?
a) Once installation and configuration is complete no additional currencies can be added.
b) The selected currency becomes the organizations base currency and can be changed later.
c) The selected currency will become the base currency for all organizations on the server.
d) The selected currency becomes the organizations base currency and cannot be changed later.
03. You need to troubleshoot an issue with a bulk record deletion not being processed. Which service should you ensure is started?
a) Asynchronous Processing Service
b) Discovery Web Service
c) Organization Web Service
d) Sandbox Processing Service
04. What is a benefit to using a forward mailbox?
a) It reduces administrative overhead of managing credentials to multiple outgoing mailboxes to a single mailbox.
b) It reduces administrative overhead of managing credentials to multiple incoming mailboxes to a single mailbox.
c) Alerts generated on the incoming mailboxes are consolidated and surfaced in relation to the single forward mailbox.
d) Alerts generated on the outgoing mailboxes are consolidated and surfaced in relation to the single forward mailbox.
05. You are installing the Microsoft Dynamics CRM 2016 Email Router. Which two operating systems are supported?
Each correct answer presents a complete solution.
a) Windows Vista 64-bit
b) Windows 7 32-bit
c) Windows Server 2008 R2 64-bit
d) Windows Server 2012 64-bit
06. Your organization uses Microsoft Exchange on-premises and you deploy Microsoft Dynamics CRM 2016 on-premises. Which feature must you enable to use folder-level tracking?
a) server-side synchronization
b) forward mailbox
c) Email Router
d) smart matching
07. You are preparing to perform an upgrade from Microsoft Dynamics CRM 2015 to Microsoft Dynamics CRM 2016. You need to select a method that does not upgrade the SQL Server version of the organization databases during the upgrade process.
Which upgrade method can you use to accomplish this goal?
a) migration on a new Microsoft SQL Server
b) in-place upgrade
c) migration to a new Microsoft SQL instance
d) migration on the same Microsoft SQL Server
08. You need to create a server profile record for Microsoft Dynamics CRM on-premises and Exchange on premises. Which two details should you specify when creating the record?
Each correct answer presents part of the solution.
a) processing for approved or unapproved user and queues
b) authentication method
c) incoming and outgoing server location
d) record types for the server profile to synchronize (contact, task, or appointment)
09. Which installed with the Microsoft Dynamics CRM 2016 Email Router?
a) Email Integration Service
b) Exchange Web Services
c) folder-level tracking
d) Rule Deployment Wizard
10. You need to install Microsoft Dynamics CRM for Outlook on a computer with a supported operating system. Which three options can you use?
Each correct answer presents a complete solution.
a) Windows 10
b) Windows 7
c) Windows Server 2008 running as a Remote Desktop Services application
d) Windows 8
e) Windows Server 2012 running as a Remote Desktop Services application