AVIXA Certified Technology Specialist (CTS) Exam Syllabus

CTS PDF, CTS Dumps, CTS VCE, Certified Technology Specialist Questions PDF, AVIXA Certified Technology Specialist VCE, AVIXA CTS - General Dumps, AVIXA CTS - General PDFUse this quick start guide to collect all the information about AVIXA CTS Certification exam. This study guide provides a list of objectives and resources that will help you prepare for items on the AVIXA Certified Technology Specialist (CTS) exam. The Sample Questions will help you identify the type and difficulty level of the questions and the Practice Exams will make you familiar with the format and environment of an exam. You should refer this guide carefully before attempting your actual AVIXA Certified Technology Specialist (CTS) certification exam.

The AVIXA CTS certification is mainly targeted to those candidates who want to build their career in Audiovisual Systems (AV) domain. The AVIXA Certified Technology Specialist (CTS) exam verifies that the candidate possesses the fundamental knowledge and proven skills in the area of AVIXA CTS - General.

AVIXA CTS Exam Summary:

Exam Name AVIXA Certified Technology Specialist (CTS)
Exam Code CTS
Member Exam Price $375 (USD)
Non-Member Exam Price $475 (USD)
Duration 150 mins
Number of Questions 110
Passing Score 350 / 500
Books / Training Candidate Handbook
Schedule Exam Pearson VUE
Sample Questions AVIXA CTS Sample Questions
Practice Exam AVIXA CTS Certification Practice Exam
 

AVIXA CTS - General Exam Syllabus Topics:

Topic Details Weights
Domain 1: Creating AV Solutions  47%
Task 1: Gather Customer Information

Knowledge:
- knowledge of customer service techniques
- knowledge of negotiation techniques
- knowledge of project requirements
- knowledge of questioning techniques

Skills and Abilities:
- basic math skills
- listening skills
- ability to ask open-ended questions
- communication skills
- ability to document findings design skills
- inquire about customer goals

10%
Task 2: Conduct Initial Site Survey

Knowledge:
- knowledge of conversions (metric system, etc.)
- knowledge of questioning techniques
- knowledge of construction methods
- knowledge of site substructure (walls, ceiling height, etc.)
- knowledge of site infrastructure (cable pathway, power, data, etc.)
- knowledge of other disciplines (mechanical, electrical, plumbing, etc.)

Skills and Abilities:
- ability to calculate areas and volumes
- communication skills
- measuring skills
- ability to document findings
- basic math skills
- listening skills
- observational skills
- written communication skills
- ability to coordinate with other disciplines
- ability to identify site requirements

9%
Task 3: Evaluate Site Environment (acoustics, lighting, seating,
finishing, etc.) 

Knowledge:
- knowledge of scale interpretations
- knowledge of other disciplines (mechanical, electrical, plumbing, etc.)
- knowledge of acoustics
- knowledge of sight lines
- knowledge of ambient and artificial lighting
- knowledge of furniture and furniture layouts
- knowledge of room finishes
- knowledge of historical and heritage considerations
- knowledge of zoning and planning considerations
- knowledge of equipment ventilation considerations

Skills and Abilities:
- basic reading skills
- written communication skills
- advanced math skills (algebra, logarithms, geometry, trigonometry)
- ability to coordinate with other disciplines
- ability to identify the location of required services (power, data, cable access, HVAC, ICT, etc.)

9%
Task 4: Develop an AV Project Scope

Knowledge:
- knowledge of customer and end-user requirements
- knowledge of preliminary project budget
- knowledge of AV technologies

Skills and Abilities:
- ability to compile customer and site information
- technical writing skills
- ability to develop a cost estimate
- ability to define responsibilities
- ability to define system functionality

9%
Task 5: Design AV Solutions 

Knowledge:
- knowledge of AV systems
- knowledge of the project site
- knowledge of general AV design methods
- knowledge of bills of materials (BOM)
- knowledge of thermal management
- knowledge of light levels
- knowledge of power consumption
- knowledge of sound levels
- knowledge of rigging
- knowledge of signal transport methods

Skills and Abilities:
- basic and advanced math skills
- technical writing skills
- ability to measure distances and scale
- ability to develop diagrams
- ability to create specifications and drawings
- ability to conduct AV equipment needs calculations
- drafting skills
- ability of interpret architectural drawings

10%
Domain 2: Implementing AV Solutions  27%
Task 1: Integrate AV Solutions

Knowledge:
- knowledge of grounding (earthing)
- knowledge of basic carpentry
- knowledge of structural loads
- knowledge of testing methods (continuity, lighting, SPL, system validation, etc..)
- knowledge of electrical safety
- knowledge of fall prevention and protection
- knowledge of ladder, scaffolding, and powered lift safety
- knowledge of materials handling
- knowledge of user interfaces

Skills and Abilities:
- ability to receive instructions
- ability to schedule
- ability to integrate AV systems onto the network
- ability to install and configure AV equipment
- ability commission systems
- ability to follow designs and specifications
- ability to train users
- measuring skills
- ability to pull cables and wires
- ability to solder
- ability to select cable types
- ability to secure mounts
- ability to terminate cables
- ability to label cables
- ability to dress a rack
- ability access vendor technology support
- ability to obtain customer acceptance

10%
Task 2: Operate AV Solutions

Knowledge:
- knowledge of fall prevention and protection a
- knowledge of AV signal flow
- knowledge of user interfaces
- knowledge of AV systems

Skills and Abilities:
- ability to train users
- listening skills
- ability to operate AV equipment
- ability to provide customer and end-user service and support

9%
Task 3: Manage AV Projects

Knowledge:
- knowledge of project management
- knowledge of change management
- knowledge of AV systems
- knowledge of alternative AV equipment, materials and resources

Skills and Abilities:
- communication skills
- ability to mitigate and resolve conflicts
- scheduling skills
- ability to coordinate site activities
- ability to coordinate resources
- ability to review project documentation
- ability to ensure compliance with health and safety regulations
- ability to manage project activities according to a schedule
- ability to coordinate project meetings
- ability to ensure project budgets are met
- ability to obtain customer acceptance
- ability to maintain vendor/supplier relationships
- ability to provide customer and end-user service and support
- ability to coordinate with other disciplines
- ability to review proposals
- ability to evaluate job progress negotiation skills

8%
Domain 3: Servicing AV Solutions 26%
Task 1: Maintain AV Operations 

Knowledge:
- knowledge of administrative work (billing, purchasing, documentation, recording, etc.)
- knowledge of AV systems

Skills and Abilities:
- ability to liaise with customers and end-users
- ability to ensure the security of equipment
- ability to monitoring usage and availability of solutions
- ability to managing stock and material levels
- ability to provide customer and end-user service and support
- ability to maintain vendor/supplier relationships
- ability to conduct training

8%
Task 2: Conduct Maintenance Activities

Knowledge:
- knowledge of service contracts
- knowledge of AV systems
- knowledge of warranties
- knowledge of fall prevention and protection

Skills and Abilities:
- perform preventative maintenance of equipment (lamp life, filters, consumables, etc.)
- ability to test leads and equipment
- ability to documenting maintenance results
- ensuring proper cable management
- ability to provide customer and end-user service and support
- ability to integrate AV systems onto the network
- ability to install and configure AV equipment

8%
Task 3: Troubleshoot and Repair AV Solutions 

Knowledge:
- knowledge of warranties
- knowledge of installation techniques
- knowledge of inspection techniques
- knowledge of fall prevention and protection
- knowledge of service contracts
- knowledge of AV systems
- knowledge of alternative AV equipment, materials and resources

Skills and Abilities:
- ability to document problems and resolutions
- ability to mitigate and resolve conflicts
- ability to reference project documentation
- ability to apply troubleshooting strategies
- ability to perform diagnostics
- ability to provide customer and end-user service and support
- ability to implement corrective actions (repair, replace or remove)
- ability to identify failure points
- ability to conduct AV equipment needs calculations
- ability to read schematics

10%

To ensure success in AVIXA CTS - General certification exam, we recommend authorized training course, practice test and hands-on experience to prepare for Certified Technology Specialist (CTS) exam.

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