01. A B2B marketplace for construction equipment enabled the Adobe Marketo Engage Activities integration in Adobe Marketo Measure and turned on every email open and every email click as touchpoints. Within a month:
- nurture emails take most of the multi-touch credit between milestones, and dealer events look almost worthless;
- many of the new touchpoints are reported under the Other channel.
Leadership still wants clicks on the quarterly product-launch emails to earn credit.
What should the architect change?
a) Keep every email open and click as a touchpoint and switch reporting to a first-touch model so that nurture activity stops receiving credit
b) Limit the integration to a few activity types, filter Click Email to the launch emails, and configure the activity channels
c) Keep every open and click, and treat the Other channel as the home for email touchpoints, since activities need no channel of their own
d) Remove every email activity type and rely on program membership touchpoints alone
02. A global B2B cybersecurity software vendor runs a duplicate audit in Adobe Marketo Engage with the Duplicate Fields filter set to Full Name. The smart list returns 900 people. A manual sample of form fills and list imports suggests several thousand duplicate pairs, and most of the missed pairs look like "dana ruiz" on one record and "Dana Ruiz" on the other, with different email addresses.
What best explains why the audit under-counts these pairs?
a) Each Duplicate Fields option also requires a matching Email Address underneath, so pairs with different email addresses drop out of the search results
b) The filter compares Full Name only among people who share a Last Name value, so the lowercase records drop out
c) The Full Name option is case-sensitive, so "dana ruiz" and "Dana Ruiz" are not treated as the same name by the filter
d) The Duplicate Fields filter evaluates only people who changed recently, judged by their Updated At value
03. A medical-device company selling to clinics runs a nurture trigger campaign whose flow waits 14 days after a product-sheet download and then sends a clinical-evidence email. A regulatory review has withdrawn that email's claims, and the team will now send a revised email after 3 days instead.
About 5,000 clinicians are currently inside the 14-day wait. None of them may receive the withdrawn email; they will get the revised one from a separate batch send.
Which two statements should guide the change?
(Choose two.)
a) Shortening the wait to 3 days moves everyone already waiting onto the new schedule, so they receive the next email on day 3
b) Adding Remove from Flow before the wait pulls out everyone currently waiting as soon as the campaign is saved
c) Deactivating and reactivating the campaign re-times the people already waiting
d) A shorter wait duration applies only to people who reach the wait step after the edit
e) Insert Remove from Flow right after the wait, with a choice that selects the people already waiting
04. A B2B marketplace for construction equipment scores buyers on two custom fields, Behavior Score and Demographic Score. When sales recycles a lead, the lead must restart behavior scoring from zero, while its fit attributes have not changed and must keep counting toward MQL. Recycled leads arrive with behavior scores anywhere from about 40 to well over 200. The lifecycle program already has a smart campaign that runs when a lead is recycled.
Which flow design should the architect add to that campaign?
a) Change Score with =0 on Behavior Score alone, and leave Demographic Score as it stands
b) Change Score on Behavior Score by minus the MQL threshold, so recycled leads drop below it
c) Change Score with =0 on both Behavior Score and Demographic Score, so the lead restarts cleanly
d) A recurring decay campaign that lowers Behavior Score until it reaches zero
05. A medical-device company that sells to clinics archives each event program in Adobe Marketo Engage a few weeks after the event. An audit finds that trigger campaigns inside several archived programs are still firing on form fills and sending follow-up emails. No one changed the instance’s archive settings when it was set up.
What explains the behavior?
a) Archiving deactivates trigger campaigns only after every scheduled batch in the program has run, and these programs still have runs pending
b) Archived programs keep only the trigger campaigns that Request Campaign steps elsewhere reference, and these programs are referenced
c) Archiving pauses triggers, so these firing campaigns must sit outside the archive
d) Archiving leaves campaigns running unless Disable Smart Campaigns on Archive is turned on
06. A global B2B cybersecurity software vendor uses target account management in Adobe Marketo Engage alongside the native Salesforce sync. Sales operations keeps its tier-1 accounts, about 600 of them, as an Account View in Salesforce and edits that view every week as deals move.
Marketing wants an account list in Marketo Engage that targets the same accounts without anyone in marketing maintaining it by hand. The campaign team also needs to know how soon an account that sales adds to the view will be reached.
Which account list design should the architect specify?
a) A dynamic account list drawn from a public Account View, which syncs on a schedule
b) A static account list built once from the view, which then picks up any accounts that sales operations adds to the view later
c) A dynamic account list drawn from the Account View, which reflects each account that sales adds to the view at the moment it is saved
d) A dynamic account list drawn from a private Account View that only sales operations can open, so marketing cannot alter its criteria
07. A B2B marketplace for construction equipment uses Adobe Marketo Measure. Its gated equipment-buying guides convert anonymous site visitors into known leads. The demand generation lead wants a lead-stage report that gives credit to the touch that turned each visitor into a lead, so that the guides' conversion value can be compared with other conversion offers.
Brand awareness ads and nurture emails that come before conversion are being measured in a separate initiative.
Which attribution model fits this report, and what will it leave out?
a) First Touch, which credits the visitor's first awareness interaction and therefore the guide that converted them
b) Lead Creation, which credits the converting touch and passes a share of the credit back to earlier nurture touches
c) First Touch, which splits credit between awareness and conversion
d) Lead Creation, which gives all credit to the converting touch and shows no earlier contribution
08. A medical-device company that sells to clinics launched Dynamic Chat on its product pages, targeting visitors from known clinic accounts. A scoring campaign adds 15 points on the Dynamic Chat Triggered activity, and people above the MQL threshold go to sales.
Within a month, sales complains that many chat-scored leads never typed or selected anything in a dialogue. Marketing still wants to reward visitors who actually interact with the bot.
How should the architect redesign the scoring?
a) Keep scoring on Triggered but only for visitors who opened the dialogue window, which shows that they chose to interact with it
b) Score on the Engaged activity instead, which is logged only when a visitor clicks a prompt in the dialogue
c) Score on Triggered only on high-intent pages, since a trigger means a conversation began
d) Count Triggered activities in a nightly batch campaign, so a single dialogue cannot spike the score
09. A global B2B cybersecurity software vendor has moved its Marketo Engage subscription to Adobe identity, and its marketing users and administrators are now managed in Adobe Admin Console. Three integrations each need their own API user: a webinar platform, a data-enrichment service, and a BI tool.
IT wants every Marketo identity, integrations included, provisioned in Admin Console. Finance wants to avoid buying user seats for the integrations.
What should the architect recommend?
a) Provision the three API users in Adobe Admin Console beside the marketing users, and give each of them an API Only role there
b) Provision the integrations in Adobe Admin Console as marketing users, then buy one extra seat for each integration
c) Create the three API Only users in Marketo Engage, where they use no user allotment
d) Keep all three integrations on one shared legacy Marketo login, so that no new identity is needed in either system
10. A global B2B cybersecurity software vendor syncs Adobe Marketo Engage with Salesforce. The CRM team plans to standardize the API names of 40 custom lead and contact fields that sync to Marketo Engage. Marketing uses those fields in smart lists, scoring campaigns, and email tokens. Separately, marketing operations wants to give a clearer name to a Marketo-only custom field that several smart lists and flow steps reference.
The architect must brief both teams on what each change involves before work is scheduled.
Which statements should the architect include in the briefing?
(Choose two.)
a) Marketo Engage renames each mapped field to match on the next sync cycle, so the existing smart lists, scoring campaigns, and email tokens keep pointing at the same fields
b) Each Salesforce API name change will make Marketo Engage create a brand-new field and leave the old field behind, along with every asset that still references it
c) Hide the 40 Marketo fields before the Salesforce change goes live, so that the sync maps the new API names onto the existing hidden fields
d) The Marketo-only field can be renamed in place while assets still reference it, because each reference follows the field rather than its name
e) Every use of the Marketo-only field in smart lists, flow steps, and other assets must be removed before that field can be renamed