01. A pharmaceutical manufacturer has finished analyzing its design factors and faces more candidate governance improvements than its small design team can work through in one cycle. The team must decide which governance topics the design effort will actually cover.
Which course of action is MOST appropriate?
a) Ask the programme management ring for a road map before any topic is chosen.
b) Cover every candidate topic at a shallow level this cycle rather than leaving any of them out of the design effort.
c) Adopt the topic order the enterprise used in its previous improvement cycle and carry it forward into this cycle unchanged.
d) Work the key topics decision matrix against their design factor results to rank the topics for their context.
02. A hospital group's governance programme has an approved Phase 4 programme plan. The steering committee has released the contributing projects, and the enterprise is now in Phase 5 - How do we get there?
Which responsibility does programme management carry in Phase 5 that it did not carry while the programme was being planned?
a) Running the projects now under way and re-planning as delivery capacity and dependencies move.
b) Agreeing which improvement opportunities the enterprise will pursue and the order in which it will take them.
c) Setting out what each contributing project will deliver and nominating the committee that will steer it.
d) Confirming that the expected benefits have reached the business.
03. The matrix calculation for a regional airline has left one management objective scoring well above the rest, while two objectives the CIO expected to see prominent have come out near the bottom. What conclusion is the design team entitled to draw from that result?
a) The ranking should be replaced with the CIO's own list of the objectives expected to matter
b) The two low-scoring objectives should be raised by hand before the initial scope is recorded
c) The high-scoring objective is confirmed for the final design, and the two low-scoring objectives can be dropped from further consideration
d) The high-scoring objective is a candidate for attention, and the ranking has still to survive the remaining design factors
04. A bus operator's design team has last year's corporate risk register to hand, and several of its entries concern the ticketing and scheduling systems. The team has reached the risk profile design factor. How should the team use the register?
a) Use the register unchanged, treating its entries as the operator's risk profile for this design
b) Set it aside and build the profile from the pain points the depot managers report instead
c) Reuse the entries whose ratings still hold for the operator today
d) Carry its entries across and record them as the operator's current I&T-related issues
05. A specialist printing firm concluded its governance system design last year. Since then it has acquired a business that handles regulated medical labeling, which moves the firm's compliance requirements and its risk profile well beyond what the concluded design assumed. What does that change call for?
a) Treatment as a conflicting priority for the concluding step, which reopens to weigh the new exposure against the design already agreed.
b) A change request inside the improvement programme, which carries the new requirements through the plan it is already working to.
c) A focus area added to the concluded design, with its prioritized objectives left as they were.
d) A further pass of the design workflow, using the changed design factor values.
06. A brewery's design team has lowered the priority of three objectives during the refinement, following the sourcing model it recorded. The improvement lead proposes to strike those three out of the governance system altogether, so that the design records only what the brewery will actively work on.
What is the MOST accurate response to that proposal?
a) The three objectives leave the governance system, and the brewery records that the sourcing model removed them from its scope.
b) The three objectives stay, and the lowering is reversed rather than carried into the refined scope.
c) The three objectives stay in the design at their lower priority, carrying less effort rather than none.
d) The three objectives stay only if the concluding step confirms that the lowering was justified on the evidence.
07. The Step-2 output for a ferry operator lists every governance and management objective with a relative score. The programme office proposes to publish those scores as the performance level each objective must reach. What is wrong with that proposal?
a) A relative score already expresses a capability level and needs no separate performance target
b) A relative score applies to the enterprise's focus areas rather than to its governance and management objectives
c) A relative score is provisional until the remaining design factors have acted on it; publishing anything drawn from it now would mislead the business
d) A relative score signals which objectives merit attention; performance is a target capability level, settled when the design is concluded
08. A national charity is early in its governance system design. Before it scopes anything, it wants to establish which alignment goals support the enterprise goals its trustees have set, and then which governance and management objectives serve those alignment goals.
Which instrument gives the team that chain?
a) The design factor relevance scale, which records how strongly each design factor applies to the enterprise.
b) The enterprise goals cascade, which carries enterprise goals through to the objectives that support them.
c) The continual improvement ring, which runs from pain points to measured improvements.
d) The key topics decision matrix, which ranks governance focus topics that matter for the enterprise's context.
09. A furniture manufacturer completes its governance system design work. The record shows that the same set of governance and management objectives applies as before, but three of them must now be performed to a higher standard of capability and worked on ahead of the rest.
Which type of impact of design factors does this record describe?
a) A change in the priority of objectives and in their target capability levels.
b) The addition of a specific focus area whose published guidance supplements the core model.
c) A change in the enterprise strategy that the governance system supports.
d) A variation in a component, such as a different organizational structure.
10. At a family-run bakery chain, ordering and payroll run on packaged software. A day of systems downtime is an inconvenience the shops trade through on paper, and none of the products the chain is developing depends on technology. Which reading of the role of IT design factor BEST fits, and what follows for the refinement?
a) Turnaround - innovation and solution delivery objectives take the highest priority.
b) Support - objective priorities move little at this factor.
c) Strategic - both operations and innovation objectives go to a high target capability.
d) Factory - continuity and service operations objectives take the highest priority.