Happiness is clearing the exam

It surely is.  I cleared C9560-656 certificate exam today. I am very thankful to the SmartCloud Control Desk Service Request Management Implementation practice tests that are quite helpful in the preparation of the exam. The multiple choice questions are random and the answers are in shuffled order everytime which shuns the predictability and prepares for the worst. I also liked the way i got to revise the entire syllabus through the medium of questions and their correct answers in assessment.